Frequently Asked Questions (FAQs)

Welcome to our FAQs section! Below, you'll find answers to the most common questions about Vogueuniq. If you need further assistance, feel free to contact us.

1. Ordering & Payment

How do I place an order?

Simply browse our collection, select your favorite items, add them to your cart, and proceed to checkout. Follow the prompts to complete your order securely.

What payment methods do you accept?

We accept the following payment methods:
✔ American Express
✔ Forbrugsforeningen
✔ JCB
✔ Maestro
✔ Mastercard
✔ Visa

Can I modify or cancel my order after placing it?

We process orders quickly, so modifications or cancellations are only possible within a few hours after placing an order. Contact us immediately if you need to make changes.

2. Shipping & Delivery

Where do you ship?

We currently ship only within the United Kingdom.

How long does shipping take?

We process orders within 1-2 business days and transit orders within 5-7 business days, making the total delivery time 6-9 business days.

How much does shipping cost?

We offer Free Shipping on all orders within the UK!

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and link to track your package.

3. Returns & Refunds

Do you accept returns?

Yes! We accept returns within 30 days of receiving your order. Items must be unused, unwashed, and in original condition with tags attached.

Who pays for return shipping?

If the return is due to a wrong order made by the customer, the customer will bear the return shipping costs.

How long does it take to process a refund?

Once we receive and inspect your returned item, we will process your refund within 7 business days.

4. Customer Support

How can I contact customer support?

You can reach us via:
📧 Email: support@vogueuniq.com
📞 Phone: +44 74 8885 5309
📍 Address: 385C Hackney Rd, London E2 8PP, UK
🕒 Business Hours: Monday - Friday | 09:00 am - 05:00 pm

5. Other Questions

Do you offer discounts or promotions?

Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive offers and promotions.

Is my payment information secure?

Absolutely! We use secure payment gateways and encryption technologies to protect your personal and payment details.

If you have any other questions, don’t hesitate to contact us! We’re here to help.